Privacy
Privacy policy for the Melonex website
The Gomelonex privacy policy is short because the Melonex website collects very little. As built, the site sets no cookies and runs no analytics. It has no forms or accounts. Orders are placed on a checkout run by BuyGoods under its own privacy policy. If you email [email protected], we keep your message only to answer it.
Written by the Melonex label deskUpdated
Who we are01
Who runs the Melonex website and this privacy policy?
The Melonex website at gomelonex.com is run by Gomelonex, a USA authorized Melonex retailer. Gomelonex is responsible for the site and for the privacy terms set out below.
We are not the maker of the capsules and not the distributor. The label says the product is distributed for Instituto Experience of Lakeland, Florida. Those companies have their own records and their own rules.
Our office address is 14 Wall Street, Suite 4B, New York, NY 10005, USA. Privacy questions go to [email protected], Mon-Fri 9:00am-5:00pm ET.
This website
Gomelonex. A static information site about Melonex capsules. No accounts, no forms, no shop on our pages.
The checkout
BuyGoods. Runs the order form and takes payment under its own privacy policy.
The order desk
Melonex customer service at +1 (855) 889-3137 and [email protected]. Handles tracking, changes and refunds.
What we collect02
What personal data does the Melonex website collect?
The Melonex website itself collects almost no personal data. You can read every page without giving a name, an email or a card number.
The site is a set of plain pages. It has no sign-up, no login, no comment box and no newsletter. Nothing you type on our pages is sent to us, because there is nowhere to type.
Two things can reach us. One is an email you choose to send. The other is the basic request data that any web server sees when a browser asks for a page.
| Data | Who holds it | Why |
|---|---|---|
| Pages you read | No one on our side; the site runs no analytics | Not collected |
| Cookies | None set by the site as built | Not used |
| Server request data (IP address, browser, time) | The web host, in standard logs | To deliver pages and keep the server secure |
| Emails you send us | Gomelonex inbox | To answer you |
| Name, address, phone, email on an order | BuyGoods checkout | To process and ship the order |
| Card or payment details | BuyGoods checkout | To take payment; we never see them |
| Order history, refunds | The Melonex order desk | Service and the 60-day guarantee |
Cookies03
Does the Melonex website use cookies or analytics?
No, the Melonex website as built sets no cookies and uses no analytics. There is no tracking pixel, no ad network and no chat widget on our pages.
Your browser may still keep its own data, such as a cache of images, so pages load faster. That stays on your device and is not sent to us.
If the site owner ever adds cookies or an analytics tool, this policy will be updated first. The update will name the tool, what it records and how to opt out.
- No cookies set by our pages
- No analytics or visitor counts
- No advertising or retargeting tags
- No embedded social media trackers
- Fonts, images and scripts served from our own domain
The BuyGoods checkout is a different site. It may use its own cookies once you arrive there, under its own policy.
Checkout04
Who handles my data when I order Melonex?
When you order Melonex, your data is handled by BuyGoods, the company that runs the checkout. BuyGoods collects it under its own privacy policy, not ours.
Our order buttons go to a short /order/ address on this site and then forward you to the BuyGoods checkout for the pack you chose. From that moment you are on BuyGoods pages. Read their privacy policy and terms before you pay.
The checkout link carries a tracking code that credits the sale to this site. That is how Gomelonex earns money. The code identifies us as the seller, not you as a buyer.
You click an order button
Our site sends no personal data. It only forwards the browser.
BuyGoods checkout opens
You enter name, address, email and payment on their form.
The order desk takes over
Shipping, tracking and refunds run through +1 (855) 889-3137.
Prices and pack terms are explained on the Melonex pricing page.
Payment05
Can Gomelonex see my card number?
No, Gomelonex never sees or stores your card number. Payment details are typed into the BuyGoods checkout and stay with BuyGoods and the card networks.
We do not receive order lists with card data. If someone claiming to be from this site asks for your card number by email or phone, do not give it.
Your emails06
What happens to emails I send the Melonex website?
Emails to the Melonex website inbox are read by our team and kept only as long as we need them to reply. We do not add you to a mailing list, and we do not sell or rent your address.
The inbox at [email protected] handles page questions, typos, privacy and press. It cannot see orders. Please do not send card numbers, health records or order passwords.
If your message is about an order, we will point you to the order desk. We do not pass your email to the desk unless you ask us to.
You never need to tell us about your health to use the site. If you mention a condition or a medicine in an email, we use it only to answer that email, and you can ask us to delete it.
Your choices07
How do I ask Gomelonex to delete my data?
To ask Gomelonex to see or delete your data, email [email protected] with the subject "Privacy request". Since we hold little more than emails, most requests are answered in one reply.
Tell us which address you wrote from. We will confirm what we hold and delete it on request, unless the law requires us to keep a record.
For data on your order, contact the order desk or BuyGoods. We cannot change or erase records we do not hold.
Ask Gomelonex
Emails you sent to the website inbox. Write to [email protected], Mon-Fri 9:00am-5:00pm ET.
Ask the order desk or BuyGoods
Order name, address, phone, payment and refund records. Call +1 (855) 889-3137 or write to [email protected].
US state privacy laws give some residents extra rights to know, delete or opt out of a sale of data. We do not sell personal data.
The rest08
What else does the Melonex privacy policy cover?
The rest of the Melonex privacy policy covers children, outside links, security and changes. Each point is short.
Children. The site is meant for adults. The label asks anyone under 18 to see a physician before using any supplement. We do not knowingly collect data from children under 13; if you think a child has emailed us, tell us and we will delete it.
Outside links. Our pages link to sources such as FDA, NIH and AHA. Those sites have their own privacy rules.
Security. Pages are served over an encrypted connection. Email is not a fully secure channel, so keep private details out of it.
Changes. If this policy changes, the new version goes up with a new date. Last updated October 18, 2026.
The rules for using the site are in our terms and conditions, and the health and sales notes are in the Melonex disclaimer. You can reach us through the contact page.
FAQ09
Melonex website privacy questions
Does the Melonex website track which pages I read?
No. The site runs no analytics, so we do not count visits or record which pages you open. The web host keeps standard server logs to deliver pages and protect the server, and we do not use them to build profiles.
Is BuyGoods part of Gomelonex?
No. BuyGoods is a separate company that runs the Melonex checkout and takes payment. It collects your order details under its own privacy policy. Gomelonex runs the information pages and earns money when a sale comes through our links.
Will I get marketing emails from Gomelonex?
Not from us. The website has no newsletter or sign-up, and we do not add people who write to us to any list. The checkout or order desk may send order emails; their own policies say how to stop other messages.
Does Gomelonex sell personal data?
No. We do not sell, rent or trade personal data. We hold almost none: only the emails people choose to send to the website inbox.
Why does the order link pass through a /order/ address?
The /order/ step forwards your browser to the right BuyGoods checkout for the pack you chose. It sends no personal data. The checkout link includes a code that credits the sale to this site.
Can I ask the website inbox to change the address on my order?
No. The website inbox cannot see or edit orders. Call the order desk at +1 (855) 889-3137 or email [email protected] with your order ID to change an address.
Is it safe to send my medical history in an email?
Please do not. You never need to share health details with us, and email is not a fully secure channel. If you already did, ask us to delete the message and we will.
Who wrote this10
Written and reviewed by
Pages built from the label, the sales page and linked NIH, FDA, AHA, CDC, FTC and peer-reviewed sources.
Last updated . Read our editorial standards and how we check reviews. This website is run by a USA authorized Melonex retailer, not by the manufacturer or the distributor. We earn money when you buy through our order links.
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