Blog
How to Cancel a Melonex Order or Change It
To start a Melonex cancel order request, call the order desk at +1 (855) 889-3137 with your order ID, or write [email protected]. The sales page prints no cancellation window, so act quickly. If the bottles have already arrived, the 60-day guarantee is the route instead.
Written by the Melonex label deskUpdated · 4 min read
Who handles a Melonex cancel order request?
The Melonex order desk handles a Melonex cancel order request, along with tracking, changes and refunds. Its number, +1 (855) 889-3137, is printed on the sales page (Melonex sales page).
The Gomelonex site inbox, [email protected], cannot see orders, so it cannot cancel one. FDA does not approve supplements before sale (FDA, supplement Q&A), so the seller's stated terms are what you can rely on.
What are the steps to cancel or change an order?
Find the order ID
It is in your order confirmation.
Call or email
State whether you want to cancel, or swap a pack.
Keep a record
Note the date, the person and any reference they give.
What is not printed about cancelling?
These details are not printed anywhere we read, and we will not guess them.
| Detail | Status |
|---|---|
| Order desk number | +1 (855) 889-3137 |
| Cancellation window | Not published |
| Cancellation fee | Not published |
| Shipping cut-off | Not published |
| Money-back guarantee | 60 days; contact after 30 days of use |
Melonex: from $49 a bottle60 capsules · 2, 3 or 6 bottles · free US shipping on 3 or 6 · 60-day guarantee
See packsWhat if the bottles have already arrived?
Use the guarantee, not a cancellation. Contact opens after at least 30 days of continuous use (Melonex sales page).
- Day 0
Order and keep the email
Your order ID is what the desk needs. The 60 days count from the order.
- Day 30
Claims open
The sales page asks for at least 30 days of continuous use before you contact customer service. Keep your prescribed medicine going the whole time.
- By day 60
Ask for your money back
Call +1 (855) 889-3137 with your order ID before day 60. The bottle lists [email protected] as its email.
- Then
Mail with tracking
Send the bottles to the returns address with your full name, email and order ID. Return postage is on you.
Changing your mind about the pack?
If you cancel to pick another size, these two packs ship free in the US. The refund policy lists return steps.
Free US shipping3 bottles · $207$69 a bottle · 180 days at 1 capsule a day · free US shippingChoose 3 bottles
Lowest per bottle6 bottles · $294$49 a bottle · 360 days at 1 capsule a day · free US shippingChoose 6 bottlesSales-page prices, October 18, 2026 (Melonex sales page). A 2-bottle pack is also sold ($158 plus $9.99 shipping). See every pack on the pricing page.
FDA disclaimer. These statements have not been evaluated by the Food and Drug Administration. Melonex is not intended to diagnose, treat, cure, or prevent any disease. Keep taking prescribed medicine, and ask your doctor before starting any supplement.
FAQ01
Melonex questions people ask
Can I cancel a Melonex order after it ships?
The sales page does not say. Call the order desk at once, because a shipped parcel may need the return route instead, where the buyer pays return shipping.
Will I get my money back if I cancel?
No refund time is printed for a cancellation. For returned bottles, the page says 3 to 5 business days after the return is credited, then 5 to 10 days on the card.
Where do I mail returned bottles?
Mail them with tracking to 345 Hudson Street, Floor 16, New York, NY 10014, with your full name, email and order ID. Call the order desk first.
Who wrote this02
Written and reviewed by
Pages built from the label, the sales page and linked NIH, FDA, AHA, CDC, FTC and peer-reviewed sources.
Last updated . Read our editorial standards and how we check reviews. This website is run by a USA authorized Melonex retailer, not by the manufacturer or the distributor. We earn money when you buy through our order links.
Keep reading
More about Melonex
USA authorized Melonex retailer
Ready to try Melonex?
Check your medicines first, then pick a pack. Three or six bottles ship free in the US and cost less per bottle, and the 60-day guarantee opens after 30 days of use.
- Secure checkout
- 60-day guarantee
- Ships from the U.S.